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Owned and operated by Fulfillment of Dreams Global LLC, our team is ready to answer your pergola and patio furniture questions.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your pergola, dining set, or patio furniture ships, you will receive a confirmation email with tracking details. You can also check your order status anytime through your account dashboard.
What is your return policy?
We offer 30-day returns on eligible items. If something is not right with your order, contact our team and we will walk you through the return process. Please refer to our Return Policy page for full details.
Can I exchange an item for a different style or size?
Yes, exchanges are available within our 30-Day Returns window. Reach out to our support team with your order number, and we will help coordinate the exchange for the right patio set or accessory.
What materials are your pergolas made from?
Our pergolas are crafted from durable materials designed to withstand outdoor conditions season after season. Each product listing includes detailed material specifications so you can choose the best fit for your deck or patio.
How do I choose the right patio dining set for my space?
Consider the dimensions of your patio or deck, how many guests you typically seat, and the overall look you want. Our product descriptions include measurements and styling notes to help you find a set that fits your outdoor area perfectly.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to reply to every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your patio? Return eligible items within 30 days, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
